If we can't say why a customer should choose us, we'll ship busywork. Here's how I'd write value propositions as a PM.
Why products miss value
- We build for ourselves, not a defined customer job
- We confuse features with outcomes
- We ignore alternatives (including "do nothing")
- We never validate willingness to switch
A value prop worksheet I'd use
- Who — specific segment, not "everyone"
- Job / pain — what they're trying to get done
- Current alternatives — status quo and competitors
- Our offer — capability in plain language
- Why better — differentiated outcome, not adjective soup
- Proof — evidence a skeptic would accept
Test: does it kill features?
Teams can turn that worksheet into a reusable value proposition canvas; before polishing the message, write the user-facing problem statement it must answer.
A good value prop makes misaligned roadmap items obvious. If a feature doesn't advance the prop, it needs a brutal justification—or it dies.
| Weak | Stronger |
|---|---|
| "AI-powered platform" | "Cut weekly reporting from 4 hours to 20 minutes for ops managers" |
| "Best-in-class UX" | "New reps ramp to first deal in half the time" |
Write it, share it, and use it in every prioritization debate. For deeper product craft around discovery and positioning, a PM Certification helps. Keep sharpening with the newsletter.