Senior Technical Product Manager

Website Humana Humana


The Senior Technical Product Manager (TPM) must be able to lead, plan and track all phases of the product life cycle, from inception to introduction into the marketplace and ongoing management. The TPM role has an increased focus on the technical side of products and is required to have expertise in fields or industries such as software development, engineering, IT, and a wide variety of others. Technical PMs make use of their technical expertise to work closely with the development team. They partner to focus on customer needs with a greater emphasis with the engineering team on product prioritization, product strategy, product lifecycle, and product development, making use of their technical knowledge of the product. The ability to understand how to work in an environment transitioning to SAFe Agile is critical. This individual’s work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Additionally, they will need to prioritize the assigned product backlog and identify cross-functional dependencies.

The Senior Technical Product Manager will:

Partner with Business to prioritize work in the backlog

Partner with Business to create epics, features, and user stories

Improve coordination with cross-functional teams

Partner with Solution Architecture to identify dependencies

Inform architectural strategy

Understand and analyze data pipelines, algorithms, and automated systems


The Senior Technical Product Manager partners closely with our functional partners, market partners, and business owners. They recommend prioritization, schedule changes, cost adjustments or resource additions. Detail work feature stories by adhering to Azure Dev Ops standards and prioritizing business asks. Investigates facts and develops solutions to problems during the design and planning phases. Provides timely and accurate information and status updates to functional leaders. May be responsible for identifying product gaps, defining product requirements and engaging with customers to understand market needs and trends. Begins to influence department’s strategy by working with the Market CIOs and Business Development in the procurement process. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Improves communication with customers.

**Key responsibilities:**

+ Develops and drives priority features in a Medicaid environment

+ Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations.

+ Ensure requirements are fully understood and that implementation plans match expectations

+ Guides the end to end strategy, design and execution of work for new products or enhancements of existing value streams

+ Ability to understand technical challenges and make educated trade-offs

+ IT product manager, initially for a domain and then the future state product

+ Partners closely with leadership to craft Medicaid product strategy

+ Leads and guides the business systems analysts/ product owners to ensure understanding of Humana’s needs to drive work and delivery

+ Participate in planning/ PI Planning events including readiness through Pre- & Post-PI planning meetings

+ Assist team members with facilitating feature & epics estimation during its identification/prioritization? –

+ Understand, research, and follow technical trends in the industry and in general.

+ Ability to understand tech trends, how they impact the product roadmap and how they drive innovation

+ Follow competitors and conduct capability analysis regularly

+ Provides strategic direction and guardrails to the sprint plan and the backlog?

+ Manages Release Plan ensuring teams have enough prioritized backlog groomed and shovel ready to keep the pipeline flowing

+ Influences product strategy and roadmap rooted in consumer insights and analysis of market findings

+ Makes executive level recommendations in regards to investments, development lifecycle and prioritization

+ Accountable for managing investment and partner relationships

+ Obtain and synthesize complex data to tell product value story

+ Organizes results, derive actionable insights and communicate with stakeholders and executive level leadership

+ Leads cross-functional team, IT Scrum teams, and multiple work streams, meeting all key deliverables and maintaining aggressive timelines

+ Builds excellent working relationships with key partners to enable successful collaboration and measurable results

+ Serve as a product evangelist and subject matter expert to the technical/developer community

+ Accountable for ensuring demos occur

+ Define success criteria/value delivered and product acceptance

+ Works with Business Product Manager and Product Owner to understand and leverage market personas to influence product delivery

+ Improves communication with customers and stakeholders

**Required Qualifications**

+ Bachelor Degree or 4+ years of product management experience (driving end to end product strategy)

+ Familiarity with Jira Align and Azure DevOps

+ Ability to understand and simplify technology direction

+ Comprehensive knowledge of MS Office

+ Excellent organizational, time management and communication skills

+ Ability to work in a fast-paced environment where continuous innovation is desired

+ Excellent interpersonal, presentation, oral and written communication skills

+ Ability to synthesize data and deliver a clear overview of strategy, opportunity and risks to diverse audiences

+ Passion for building inclusive experiences where people of all backgrounds see themselves represented in your work

+ Ability to work in a highly ambiguous environment with constant change

+ Computer science, software development, and/or engineering knowledge

+ Experience application of software development methodologies and development processes, like agile ) and knowledge of scrum

+ Interprets customer needs to articulate the vision and develop product roadmaps ) to implement solutions and expedite value

**Preferred Qualifications**

+ Masters Degree

+ 3+ years of Healthcare industry experience

+ 3+ years of Medicaid experiences

+ 2+ years of Encounters experience

+ SAFe certification

+ Azure DevOps certification

+ Service Now experience

+ Understanding of APIs

+ Computer science, software development, and/or engineering knowledge in a healthcare environment

**Work-At-Home Requirements**

All Humana associates approved for the Home or Hybrid Home/Office work styles are required to self-provide wireless, wired cable or DSL access to the internet at the connectivity speeds required by the company to successfully perform their job with the exception of associates who live or work from home in the state of California, Illinois, Montana, or South Dakota. Connectivity requirements are detailed below.

Connectivity – Requirement Details

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.

+ Wireless, Wired Cable or DSL connection is suggested.

+ Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership.

+ Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.


**Scheduled Weekly Hours**


Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

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