Associate Director Product Manager
Our Opportunity:
Chewy is seeking an Associate Director of Product Management to join the Product Detail Page team in our Seattle or Boston office. The Product Detail Page is the primary surface for product evaluation on Chewy, and helps customers find complementary and substitute products. In this high-impact role, you will be responsible for defining a vision and initiatives to help pet parents on their shopping journey. You will own a roadmap informed by qualitative and quantitative insights, and be responsible for measuring and understanding how the page and features are performing. You will partner with engineering, design, and analytics, and other product and business leaders across Chewy to build customer-focused experiences and drive the growth of our business. We are looking for a product leader with a strong sense of ownership and experience delivering impactful customer experiences.
What You’ll Do:
- Use your customer-first mindset to guide the development and delivery of best-in-class customer experiences
- Define and analyze measures of success (KPIs) for new features and enhancements; transform these customer and business insights into clear requirements for product enhancements and new features.
- Develop and maintain a roadmap and prioritized product backlog ensuring product vision aligns with both customer and business goals
- Create objectives and define cadences to track performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization
- Collaborate with engineering, design, and analytics resources to deliver features with strong customer and business value
What You’ll Need:
- 8+ years of product management experience
- BS in Computer Science, Data Science, or a related field; MBA or equivalent preferred.
- Excellent analytical skills with demonstrated experience turning data into actionable insights.
- Aptitude to analyze, communicate and present metrics effectively to support recommendations.
- Strong writing and verbal communciation at the executive level
Bonus:
- Experience in eCommerce or B2C
- Knowledge of Atlassian suite of tools (Jira, Bamboo, Confluence)
- Familiarity with machine learning, taxonomy, and/or data-driven modeling for eCommerce recommendations
- Demonstrated passion for digging into details to resolve customer pain points
- Fluency in SQL and/or Tableau
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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